Rebuilding Trust Action Plan

The action plan below is based on recommendations made by the Community Forum working group to improve accountability, transparency, and ongoing program and participant safety. 

In Progress & upcoming actions

  • Friday Night Club will operate for 12th graders virtually and in person. Two Youth Development Leader volunteers will facilitate.
  • Youth Program purpose, outcomes, curriculum/framework, goals/objectives, curriculum; program and staffing structure/model, market interest, participant safety, program evaluation, and required resources – will be developed in the context of strategic priority: family-centered approach.
  • Address the questions: Should Youth Development Leaders remain in a volunteer role? When will the Friday Night Club program return?
  • Address staff/volunteer job descriptions and qualifications, competencies/experience, hiring/recruitment, orientation/onboarding and training, monitoring/evaluation, terms of service.
  • Orchestrate periodic/annual educational workshops with programmatic partners to educate youth about appropriate and inappropriate sexual communication and behaviors, define terms, explore relevant topics, hypersexualized culture.
  • Establish an agency-wide volunteer management policy with outcomes, structure, recruiting, onboarding/training, and evaluation standards. 
  • Author volunteer manual – standards/protocols for recruiting, training and evaluation.
  • Develop and post resource list for anti-bullying, gender-based violence and identity issues, sexual harassment, and anti-Asian hate resources. Include catalog of standard training for staff and volunteers. EXPECTED May 30, 2023 with updated employee manual. 
  • Establish oversight of safety/risk management to a standing board committee
  • Develop a feedback tool and protocol to monitor safety, to be reviewed and reported to the Board, quarterly
  • Create organization policy on dating
  • Establish a Volunteer Management Policy

Completed as of March 2023

  • Issue a formal apology to survivors with an offer of independent or group therapy.
  • Share the report from independent psychologist Dr. Carolee Tran, PhD which includes quotes of some survivor experiences and many recommendations with the Cameron House community.
  • Share the report from independent investigator Keith Black assessing how the senior management team handled sexual misconduct allegations in 2017 with the Cameron House community.

Completed as of September 2022

  • Hire a third party provider to develop a scope and resource requirements for survivor support, present to Board of Directors.
  • Hire an external third party to conduct an independent review of the 2017 internal investigation to ensure a professional and objective assessment of Cameron House’s internal and external processes. 
  • Designate managerial role to ensure all staff and volunteers have completed training. 
  • Review nomination/election/evaluation process for Board of Directors, to reflect diversity in areas of expertise, engagement of youth/participants, and societal perspectives. 

Completed as of March 2022

  • Update organizational Code of Conduct that applies to participants, staff, volunteers, and board. 
  • Address consequences, process, and boundaries – physical, programmatic, electronic, role. 
  • Translate Code of Conduct to Chinese; post prominently in key visible areas in Chinese and English, including in registration/intake for clients/participants; hiring/onboarding/orientation of volunteers, staff, and board; and website. 
  • Require board participation in annual Sexual Harassment Prevention Training and annual signature on Code of Conduct.
  • Review and update training requirements and protocols for Board of Directors, staff/management and volunteers including hostile work environment and sexual harassment prevention, mandated reporter, reporting and investigating incidents. 
  • Sexual harassment prevention training standards already in place for employees/supervisors and monitored by Director of Finance and Operations. 
  • Complete sexual harassment prevention training standard by Board of Directors
  • Complete mandated reporter training by all employees

Completed as of December 2021

  • Establish an Ad Hoc Oversight Committee of the Board to oversee and ensure organizational accountability and transparency with respect to maintaining a safe and respectful participatory environment. 
  • Engage Friday Night Club youth and Youth Leadership Development regarding safety and agency transparency
  • Develop and post board-approved Official Statement and Action Plan on the Cameron House website. 
  • Communicate progress with the participants of the Community Forum.